Privacy Policy
This Privacy Policy explains how BungalowNet Holidays FZCO, the owner of the ResortFlow software, collects and uses personal data when you visit the ResortFlow website, submit a contact form or request information about our services.
This Privacy Policy applies only to this presentation website. It does not cover the use of ResortFlow software by clients, guest booking data, owner portals, operational systems or other services that may be governed by separate agreements or policies.
Who we are
This website is operated by BungalowNet Holidays FZCO. For full company details, please see our Legal Notice.
For privacy-related questions, you can contact us at:
Email: privacy@bungalow.net
What personal data we collect
When you use this website, we may collect limited personal data.
Information you provide yourself
When you complete a form, request a demo, contact us or send us an enquiry, we may collect:
- your name;
- company name;
- job title;
- email address;
- phone number;
- country or region;
- company website;
- the content of your message;
- any other information you choose to provide.
Technical website data
When you visit the website, certain technical data may be collected automatically, such as:
- IP address;
- browser type;
- device type;
- operating system;
- pages visited;
- date and time of visit;
- referral source;
- approximate location based on technical data;
- cookie preferences;
- website interaction data.
This information helps us understand how visitors use the website and how we can improve it.
Why we use your personal data
We may use personal data for the following purposes:
- to respond to your enquiry;
- to schedule a demo or business call;
- to provide information about ResortFlow;
- to follow up on your request;
- to manage business communication;
- to improve our website and user experience;
- to analyse website performance;
- to keep the website secure;
- to prevent misuse, spam or unauthorised activity;
- to comply with legal obligations where necessary.
We do not sell your personal data.
Legal basis for processing
Where applicable data protection laws require a legal basis, we process your personal data based on one or more of the following grounds:
Consent
We may rely on your consent when you accept optional cookies or agree to receive certain communications.
Legitimate interest
We may rely on legitimate interest to respond to business enquiries, maintain website security, improve our website and manage normal business communication.
Pre-contractual steps
If you request a demo, proposal or additional information, we may process your details to take steps before entering into a potential business relationship.
Legal obligation
We may process personal data where necessary to comply with applicable legal, regulatory, tax or administrative requirements.
Contact forms
When you submit a form on this website, we use the information you provide to process and respond to your request.
We may store your enquiry for a reasonable period in order to manage communication, follow up on your request and maintain business records.
Please do not submit sensitive personal information through our website forms unless it is strictly necessary.
Email communication
If you contact us through the website or by email, we may use your contact details to reply to you and continue the conversation related to your enquiry.
We may also send relevant follow-up communication about ResortFlow if it relates to your request or business interest.
You can ask us to stop contacting you at any time.
Cookies
This website may use cookies and similar technologies.
Cookies are small files stored on your device when you visit a website. They help websites function properly, remember preferences, analyse usage and support marketing or performance measurement.
We may use:
- essential cookies, which are necessary for the website to work;
- preference cookies, which remember your choices;
- analytics cookies, which help us understand website usage;
- marketing cookies, which may help us measure or improve promotional activity.
Where required by law, non-essential cookies will only be used with your consent.
You can manage or withdraw your cookie consent through the cookie banner or cookie settings available on the website.
You can also adjust your browser settings to block or delete cookies. Please note that some parts of the website may not function properly if cookies are disabled.
Analytics
We may use analytics tools to understand how visitors interact with the website. Analytics data helps us improve website structure, content, performance and user experience.
Where possible, analytics data is used in aggregated or anonymised form.
If analytics cookies require consent under applicable law, they will only be used after you have given consent.
Who we share personal data with
We may share limited personal data with trusted third-party service providers who help us operate the website and manage business communication.
These may include:
- website hosting providers;
- website maintenance providers;
- email service providers;
- CRM or contact management tools;
- analytics providers;
- cookie consent tools;
- IT support providers;
- legal or administrative advisors where necessary.
These providers may only process personal data where necessary to provide their services to us.
We may also disclose personal data if required by law, regulation, court order or competent authority.
International data transfers
Because we may use third-party service providers, your personal data may be processed in countries outside your country of residence.
Where required, we aim to ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.
How long we keep your personal data
We keep personal data only for as long as necessary for the purpose for which it was collected.
For example:
- contact form enquiries may be kept for as long as needed to respond and follow up;
- business communication may be kept for a reasonable period for administrative purposes;
- analytics data may be kept in aggregated or anonymised form;
- cookie preferences may be stored for the duration required by the relevant cookie settings.
When personal data is no longer needed, we will delete it, anonymise it or securely archive it where appropriate.
How we protect your personal data
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include secure hosting, access controls, technical monitoring, internal procedures and working with reputable service providers.
However, no website or online transmission can be guaranteed to be completely secure.
Your rights
Depending on applicable data protection laws, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete data;
- request deletion of your personal data;
- object to certain processing;
- request restriction of processing;
- withdraw consent where processing is based on consent;
- request data portability where applicable;
- lodge a complaint with a competent data protection authority.
To exercise your rights, please contact us at:
We may need to verify your identity before responding to certain requests.
Third-party websites
This website may contain links to third-party websites or platforms.
BungalowNet Holidays FZCO is not responsible for the privacy practices, security, content or policies of third-party websites. We recommend reviewing the privacy policy of any website you visit.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated date.
Contact
For questions about this Privacy Policy or how we handle personal data, please contact:
BungalowNet Holidays FZCO
- Unit No: 305-022
- Jumeirah Bay 2
- Plot No: JLT-PH2-X2A
- Jumeirah Lakes Towers
- Dubai, United Arab Emirates
Email: privacy@bungalow.net
Last updated: 1 July 2026
